Request your property to be cleaned prior to moving into your new property by Swish Clean and registered with Landlord Through The Lens program, to prevent deposit disputes in the future.
Eliminate ongoing costly time and communication
As an agent or landlord what does the time of dispute cost you?
So what is the BENEFIT?
Cleaning charge deductions made by landlords in relation to cleaning charges are regularly disputed by tenants. Many claim that the cleanliness of the property at the start of the tenancy was not clear, or that the tenancy agreement did not make clear what was expected of them.
Where landlords wish to make deductions for cleaning costs, they will need to be careful to record the cleanliness of the property in sufficient detail, at the start and end of the tenancy.
They will also need to ensure any charges they claim are a fair reflection of the property’s condition at the start of the tenancy.
The type and size of the property is an important factor when deciding whether cleaning costs are reasonable.
For example, a 5 bedroom house would take longer to clean than a 1 bedroom flat. Similarly, the cleaning of a bathroom mirror would not require an equal amount of cleaning as a bath shower.
For this reason ‘Standard Charges’ are often considered unreasonable by an adjudicator, unless these are specifically explained to the tenant in writing at the start of the tenancy and agreed to by the tenant in writing.
A landlord can also support their claim by producing invoices or receipts for work carried out by a professional cleaning contractor, as cost are usually balanced against market rates and geographical location.
Where landlords charge an hourly rate to clean the property themselves, this can be more problematic for adjudicators because it is harder to justify the rate against the time spent cleaning.
Tenants also complain that regardless of their efforts to clean the property themselves deductions are made no matter what the state of the property at the end of the tenancy.
It is important to remember that the tenant is only obliged to return the property in the same state of cleanliness as at the start of the tenancy, after allowing for fair wear and tear.